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Privacy Policy

 

1. Introduction

At Health Academy (“Health Academy”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy while you interact with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you:

      • Visit our website
      • Use our services
      • Attend our workshops, lectures, or programmes
      • Access our online Health Academy Platform
      • Communicate with us

We process personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

2. Who We Are

Health Academy provides workplace health and wellbeing education, training, workshops, and related support services.

For the purposes of data protection law, Health Academy is the “data controller” of the personal information we process.

3. Information We Collect


3.1. Information You Provide

This may include:

      • Name
      • Job title
      • Employer or organisation
      • Email address
      • Telephone number
      • Account login details
      • Profile information
      • Communication preferences
      • Information submitted through forms or enquiries
      • Feedback, survey responses, or workshop participation information

3.2. Platform Information

When using the Health Academy Platform, we may collect:

      • Profile information
      • User-generated content
      • Community posts or comments
      • Resource usage and engagement information
      • Login activity

3. Technical Information

We may automatically collect:

      • IP address
      • Browser type
      • Device information
      • Operating system
      • Website usage data
      • Cookies and analytics information

4. Special Category Data

Our services relate to health and wellbeing topics. In some limited circumstances, individuals may voluntarily share health-related or wellbeing-related information. We do not generally require or request medical information from participants.

Any health-related information shared with us will be processed only where lawful to do so and handled with appropriate confidentiality and security measures.

Participants should avoid sharing sensitive medical information unless specifically requested and necessary.

5. How We Use Personal Information

We may use personal information to:

      • Plan and deliver our services and programmes
      • Manage workshop attendance and bookings
      • Provide access to the Health Academy Platform
      • Communicate with clients and participants
      • Respond to enquiries and support requests
      • Improve our services and user experience
      • Send relevant updates and service communications
      • Maintain security and prevent misuse
      • Comply with legal and regulatory obligations

From time to time, we may also send marketing communications relating to our services. Individuals may opt out at any time.

6. Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

      • Performance of a contract
      • Legitimate interests
      • Consent
      • Compliance with legal obligations

In the exceptional circumstances where we process special category data, we rely on Art. 9 para. 2(a) or (e) of UK GDPR.

7. Online Platform and Third-Party Providers

Our Health Academy Platform is hosted by CircleCo, Inc..

When individuals access the Platform, their information may also be processed by CircleCo in accordance with its own privacy policies and terms.

We may also use trusted third-party providers for:

      • Video conferencing
      • Email communications
      • Website hosting
      • Analytics
      • Payment processing
      • Document storage
      • Customer support systems

We take reasonable steps to use reputable third party providers and confirm that they  process information securely and lawfully.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

      • Delivering services
      • Maintaining records
      • Resolving disputes
      • Meeting legal, regulatory, tax, or accounting obligations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Data Security

We take appropriate technical and organisational measures to protect personal information against:

      • Unauthorised access
      • Loss
      • Misuse
      • Alteration
      • Unintended disclosure

10. Your Rights

Under UK data protection law, individuals may have rights including:

      • The right to access personal information
      • The right to correct inaccurate information
      • The right to request deletion of information
      • The right to restrict processing
      • The right to object to processing
      • The right to data portability
      • The right to withdraw consent where applicable

If you would like to discuss any of the above or make a request, you can contact us using the details below.

 

11. Marketing Communications

We may send communications about our services, programmes, resources, or events where lawful to do so. Individuals can unsubscribe or opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us directly.

 

12. Cookies and Analytics

Our website uses cookies and similar technologies to:

      • Improve website functionality
      • Analyse website traffic
      • Enhance user experience

For further information, please see our Cookie Policy.

13. Disclaimer

Health Academy provides educational and wellbeing services only.

We do not provide medical diagnosis, treatment, or individual medical advice through our website, programmes, or online platform.

Individuals should seek advice from appropriately qualified healthcare professionals regarding personal medical concerns.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

support@healthacademy.co.uk
Health Academy, 2a The Quadrant, Epsom, Surrey, England, KT17 4RH

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

 

Last updated: 18 December 2025